Frequently Asked Questions

Making an account is fast. Click the Register button on the home page and do these steps:

• Type your email and create a strong password
• Open the email we send and click the link to verify
• Fill in your store name and basic details
• Add your first product and start selling

The whole signup takes about two minutes.

Yes. You can use either of these:

• Google Sign-In: One click using your Google account
• Email signup: Use your email and a password you choose

Both give you the same full access to your dashboard.

Go to the login page and click Forgot Password. Enter the email you used to sign up, and we will send a secure reset link. The link works for 24 hours, then it expires for safety.

Waapfolio is a social commerce platform. It helps you build a simple online store and sell on social media. Here is the flow:

• Build your storefront in a few minutes
• Add products with photos, a short description, and a price
• Share your store link on WhatsApp, Instagram, Facebook, TikTok
• Get orders in your DMs and manage them from your dashboard

You do not need any tech skill. Just your products and your time.

From your dashboard:

• Click Add Product
• Upload product images (up to 5 per product)
• Type the product name, description, and price
• Set the stock quantity and product variants (size, color)
• Click Publish to make it live

Your product will show on your store page right away.

Yes. Waapfolio gives you many options:

• Store themes: Pick from clean, ready-made templates
• Brand colors: Set your main and accent color
• Logo: Upload your own brand image
• Layout: Arrange your categories and featured products

Make the store feel like your brand.

Waapfolio has built-in inventory management:

• Stock tracking: Set a quantity for every product
• Low stock alerts: Get a notice when items run low
• Auto update: Stock goes down each time someone orders
• Out of stock: The product hides on its own when sold out

Yes. Waapfolio gives you full access to build your store and start selling right away. As a social commerce platform, you can show your products on social media and talk to buyers in real time. Orders land straight in your DMs, so selling stays simple and personal. There are no hidden fees. We may add premium features later, but the main experience will always help you sell with ease.

Your safety matters. We use:

• 256-bit SSL encryption: All data is locked while it moves
• Secure servers: Strong cloud infrastructure
• GDPR-aligned: We follow global data protection rules
• No data selling: We never sell your information

If you think your account is not safe:

• Change your password right away
• Turn on two-factor authentication (2FA)
• Check your recent account activity
• Contact our support team fast

We take this seriously and will help you lock your account.

Yes. Waapfolio is built for social selling:

• WhatsApp: Direct order links and chat
• Instagram: Bio link and product tagging
• Facebook: Shop and marketplace links
• TikTok: Bio link to your store
• Twitter / X: Share products in one click

Every product has a shareable link for any platform.

Try these simple tips:

• Add your store link to every social media profile
• Use clear, bright product photos
• Run a small discount for a short time
• Reply fast to buyers on WhatsApp and DMs
• Ask happy customers for a review
• Post often about new products

Yes. Your dashboard has full analytics:

• Sales reports: Daily, weekly, and monthly revenue
• Traffic stats: Store visits and page views
• Top products: Your best sellers
• Customer insights: Where your buyers come from
• Conversion rate: How many visits turn into orders

Try these quick steps:

• Clear your browser cache (press Ctrl + Shift + R)
• Open the store on a different browser or device
• Check that your store status is Published
• Make sure all required fields on your products are filled
• Contact support if it still does not work

Payments can fail because of:

• Not enough funds in the account
• Bank security block (call your bank)
• Expired card or payment method

Try a different payment method or talk to your bank.

We are here to help. You can reach us by:

• Live chat: Click the support button on this page
• Email: waapfolioorg@gmail.com
• WhatsApp: Send us a direct message
• Help Center: Read our guides

Our team usually replies within 24 hours.